Follow our care guidelines to make sure your organic mattress lives up to its fullest potential. If, for some unexplained reason (which as you know, many things in life happen for inexplicable reasons) your mattress falls apart, our 25-year prorated, limited mattress warrantywill protect you.
Please avoid the following things, which coincidentally will ruin your favorite Southard Mattress:
While we don’t force you to buy a foundation, like others, we do ask that you support your mattress, so it can support you. Adequate support helps to avoid structural damage and prevents your bed from sagging.
We highly recommend you purchase a new foundation from us, but if you insist, please remember;
You may keep your old foundation or box spring, but remember that it may be a gamble. You may save a few hundred dollars now, but live to regret it later. (Plus, if you buy one, it is a great way for us to make more money.)
Before you call in an exorcist, note that noises usually originate from the bed frame, headboard or footboard. Remove mattress and foundation from the bed. Check the frame by pushing down in several locations to locate the noise. If the noise cannot be located, replace the foundation on the frame and repeat the test. Finally, replace the mattress and repeat the test.
Contrary to popular belief, you need to flip and rotate your mattress. Proper care will prevent normal body impressions from becoming sags and prolong your mattress’ life.
Rotating Instructions: Please rotate your mattress every three months to encourage even wear.
Flipping Instructions: Please flip every six months to minimize body impressions.
Warning:Look out for your back. Never flip or turn your mattress alone. It is a job for two.
We know you’re itching to make up your bed, and crawl beneath the sheets (if we haven’t already put you to sleep.) We apologize for the short delay, but appreciate your taking the time to read our care instructions and warranty. Sleep well.